FEM Assurance

Modernising insurance

Modernising insurance

Modernising
insurance

Overview

Project Summary

I joined a team that had developed FEM Assurance's internal system, Bokomoso, which managed claim processing. The next step was the Insurance Portal which would enable policy holders to register claims.


The Insurance Portal needed to be lightweight and user-friendly, catering to users across South Africa with varying technical experience and internet connectivity. Some users are solo contractors with only a smart phone, and others are large companies with dedicated insurance staff.


For the first phase of the project, our goal was to create a minimal viable product to meet a tight deadline of 5 months.

My Role

Product Designer — User Interviews, Personas, Wireframing, UI Design, Usability Testing, Journey Mapping, Design System

Team

Riaan du Toit, Lead

Gabi Joubert, Business Analyst

Xolani Lombo, Developer

Jaryd Kurland, Developer

Willem Pelser, Developer

Highlights

An inclusive and user-friendly

insurance portal

An inclusive and user-friendly

insurance portal

Notice

This project has been archived

If you would like to know more about this project, reach out to me


Let's chat

Get in touch

I'm open to remote opportunities

LinkedIn

Get in touch

I'm open to remote opportunities

LinkedIn

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